Who we are

Damien Clements Functional Health Practitioner, The Therapy Room, 25 Oxford Road, Cambridge  CB4 3PH.

Telephone: 01223 315400

Email: [email protected]

For the purposes of processing your personal data, we are the Data Controller.

Data Protection Officer

As a small organisation, we do not employ a Data Protection Officer but please address any queries or concerns to The Therapy Room using the contact details above.

The Personal Data We Process and What We Do With It

We record and use the following categories of personal data: name, address, telephone numbers, email address, date of birth, gender, health information.

We do not share your personal data with anyone else unless by your request or if required to do so by a regulatory or statutory order.

We may use your personal data to remind you of your appointments by email or text.   You can opt-out of this service at any time by contacting us at The Therapy Room.

Our lawful basis of processing your personal data is legitimate interest.  The legitimate interest is that we need this information in order determine the correct treatment for you, and  we also need to be able to identify you and maintain contact with you to arrange and modify appointments and handle queries about your appointments.

Retaining Your Personal Data

We will maintain your information for 7 years after your last appointment.

Your Rights

As we process your personal data, you have certain rights. These are a right to be informed, right of access, right of rectification, right of erasure, right to restrict processing, right to data portability, and right to object.  However, in certain circumstances, some rights may be restricted or not applicable, for example if there is an overriding legal, regulatory or statutory duty on us.

You may request a copy of your data at any time.  Please make such a request in writing to Damien Clements, The Therapy Room, whose address is shown above.  Or by email to [email protected]

Please provide the following information: your name, address, telephone number, email address and details of the information you require. We will need to verify your identity so we may ask for a copy of your passport, driving license and/or recent utility bill.

If you believe any of the personal data we hold on you is inaccurate or incomplete, please contact The Therapy Room and any necessary corrections to your data will be made promptly.

If you believe we should erase your data or if you wish us to stop storing or using your data, please contact the clinic.  However, if you request us to delete your data, you will have to re-register to use our services.

Data Breaches

Should your personal data that we control be lost, stolen or otherwise breached, where this constitutes a high risk to your rights and freedoms, we will contact you without delay.  We will give you the contact details of the person who is dealing with the breach, explain to you the nature of the breach and the steps we are taking to deal with it.

Should You Wish To Complain

You can contact the Information Commissioner’s Office (ICO) via their website: www.ico.org.uk if you wish to make a complaint about the way we are processing your personal data.

Automated Decision Making and Profiling

We do not use any system which uses automated decision making or profiling in respect of your personal data.